Skip to main content

Capability · Spend

WhatsApp Capture

Expenses filed where your teams already are — on WhatsApp.

Field teams photograph a receipt and send it to the MyVyay WhatsApp number. AI does the rest — extraction, categorisation, policy check, and submission. No app install, no training.

See it in a demo Calculate ROI

Quick answer

MyVyay WhatsApp Capture lets employees submit expenses by sending a receipt photo to a WhatsApp number — AI extracts, categorises, policy-checks, and files the claim automatically, with zero app training.

WhatsApp Capture

96%
field-staff adoption in month one
30 sec
to file an expense
15+
languages supported

Capabilities

What WhatsApp Capture does for you

Zero-install capture

Works on any phone with WhatsApp — ideal for field sales, drivers, and frontline staff.

Conversational filing

The bot confirms extracted details in chat; employees fix errors with a reply.

Instant policy feedback

Out-of-policy spend is flagged in the conversation, before submission.

Status notifications

Approval and reimbursement updates arrive as WhatsApp messages.

Multi-language

Conversations in English, Hindi, Arabic, and 12 more languages.

Enterprise-grade security

Verified business account, encrypted transport, and PII redaction in logs.

Process

How it works, step by step

01

Snap & send

Employee photographs the receipt and sends it to the MyVyay number.

02

Confirm

The bot replies with extracted details; a thumbs-up files the claim.

03

Route

The claim enters the normal approval flow with policy checks applied.

04

Notify

Approval and payout status arrive back in the same chat.

Key takeaways

  • Adoption is instant because there is nothing to install or learn.
  • Receipt quality issues are resolved conversationally at capture time.
  • Every WhatsApp claim flows through the same policy and approval engine.
  • Ideal for distributed field forces, logistics fleets, and retail store teams.

FAQ

WhatsApp Capture — frequently asked

Answers our solutions team gives in real evaluations.

Do employees need the MyVyay app to use WhatsApp capture?
No. WhatsApp capture is fully standalone — employees only need the company's verified MyVyay WhatsApp number. The mobile app remains available for richer workflows.
How are employees identified on WhatsApp?
Phone numbers are verified against the employee master synced from your HRMS or ERP. Unknown numbers are rejected, and number changes require re-verification.
Is WhatsApp capture secure enough for enterprise use?
Yes. It runs on the WhatsApp Business API with end-to-end encrypted transport, verified business identity, PII redaction in processing logs, and the same audit trail as every other channel.
What if a receipt photo is unclear?
The bot detects low-confidence extractions and asks for a clearer photo or specific field confirmation in the chat, so bad data never enters the system silently.

Works with

Stronger together

AI OCR

Documents in. Structured, validated data out.

Mobile App

The entire expense workflow, in your employees' pockets.

Corporate Cards

Cards with controls built in — and reconciliation built out.

Policy Engine

Your expense policy, enforced in real time — not at audit.

Get started

Your close doesn't have to be a crunch.

See MyVyay run against your policies, your ERP, and your document types — in a 30-minute working session.

Book a demo Run the ROI model

2–4 week implementation · No lock-in · Priced per active user